Lexus of Watertown
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Testimonials

YELP
Juliahna L.
Full Star Full Star Full Star Full Star Full Star
3-24-2020
Juliahna L.

Ussa was great! And the rest of the employees on efficiently getting me into a new lease at a great price ! Thank you all

CARS
Stephen Giamberardino
Full Star Full Star Full Star Full Star Full Star
3-22-2020
2020 Lexus GX 460

We had the pleasure of working with Leon Barnes. We thought our transaction was going to be difficult but Leon made it easy and painless. Lexus of Watertown and Leon Barnes found the exact 2020 Lexus GX 460 that we wanted and we can not express our gratitude to Leon!!!!! We are definitely highly satisfied customers of Lexus of Watertown and we recommend if you are in the market for a Lexus please see Leon Barnes.

CARS
Brian
Full Star Full Star Full Star Full Star Full Star
3-21-2020
Lexus of Watertown Thank you so much Brian for all

Lexus of Watertown Thank you so much Brian for all the works you on my purchase to get the right price and wonderful time working with you. I am very happy with this one. Great car, great dealer, great service and great people with quick turn around. Buying a car on the right price in 30-45 minutes and take the car home with me, thanks again Lexus of watertown and specially thanks to Brian Vu

CARS
Robert Sullivan
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Purchasd and TX350

First visit to Lexus of Watertown. Very impressed with ur rep, Son Le, the dealership, finance manager, etc. Wouldn't hesitate to buy again and recommend to friends.

CARS
Thomas G.
Full Star Full Star Full Star Full Star Full Star
3-20-2020
Love my new car!

Great car buying experience! The sales person who worked with me (Ujwal Pradhananga) did a great job and made good, quick work of it! This is the third car I have purchased from Lexus of Watertown.

CARGURUS
Karen
Full Star Full Star Full Star Full Star Full Star
3-20-2020

Immediate contact and follow up

GOOGLE
Anthony Shepard
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Anthony Shepard

Bought a used 2011 Lexus RX 350 here last year, Raul my salesman was very nice and I have been enjoying my car ever since! Everybody is extremely nice and caring from sales to service. I will definitely return to this dealer location for future sales and continued service of my vehicle. I've had many experiences with many different dealerships and Lexus of Watertown is by far the best experience I have ever had!

CARS
conservationist
Full Star Full Star Full Star Full Star Full Star
3-19-2020
New Lexus ES300h.

Tony Viveiros was my salesman. Alex Abutaleb was my finance manager. Both were straightforward to deal with -- more helpful and honest than I had expected. For example, they suggested that I decline a few available options. I would recommend this dealership (and my particular car) to anyone.

CARGURUS
RickinGreenHarbor
Full Star Full Star Full Star Full Star Full Star
3-17-2020

Haven’t visited yet. Good so far.

GOOGLE
Lee Joseph
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Lee Joseph

Ujwal (USAA) was great--he was direct and respectful and gave me a great price and terms right away. No craziness. He worked with my schedule and was waiting for me when the Lexus of Watertown dealership opened Sunday. I enjoyed working with hime and Lexus of Watertown and would recommend both with 5 STARS!!!!!

GOOGLE
Chuck Jamgochian
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Chuck Jamgochian

Great service by Barbara, happy with vehicle.

GOOGLE
Robert Millerick
Full Star Full Star Full Star Full Star Full Star
3-17-2020
Robert Millerick

My wife and I had the best experience we could ever imagine in buying a vehicle. The saleman "USSA" and the Finance Director Catherine Rogers were absolutely phenomenal. They bent over backwards. I can't say enough about them. The whole experience was great. They totally exceeded our expectations in every way.

CARS
Christine p
Full Star Full Star Full Star Full Star Full Star
3-14-2020
2020 Lexus Gx

I had an amazing experience while purchasing my new car. Leon Barnes was exceptional! In fact all employees of Lexus of Watertown were welcoming and helpful. I would definitely recommend you go visit them.

DEALERRATER
Christine P
Full Star Full Star Full Star Full Star Full Star
3-14-2020
I had an amazing experience. Beautiful place. Leon B. Was...

I had an amazing experience. Beautiful place. Leon B. Was exceptional. I definitely recommend buying your next car here with him. Everyone here is helpful and friendly!!!

GOOGLE
Soma Datta
Full Star Full Star Full Star Full Star Full Star
3-14-2020
Soma Datta

Ujwal Pradhananga is one of the best sales representative in Lexus of Watertown He is very helpful, polite and knowable about the cars. Very nice experience on leasing a Lexus, got a good deal!!! Would highly recommend

DEALERRATER
Sss_datta
Full Star Full Star Full Star Full Star Full Star
3-14-2020
Amazing experience

Ujwal Pradhananga is the best sales representative in Lexus of Watertown He is very helpful, polite and knowable about the cars. Very nice experience on leasing a Lexus, got a good deal!!! Would highly recommend

CARS
R
Full Star Full Star Full Star Full Star Full Star
3-14-2020
Outstanding experience

My wife and I. Have purchased many new cars over the years, this was without doubt our best experience. Leon Barnes was our sales guy and he was 10 out of 5- very classy place- a great experience

DEALERRATER
Ramin
Full Star Full Star Full Star Full Star Full Star
3-14-2020
My wife and I. Have purchased many new cars over the...

My wife and I. Have purchased many new cars over the years, this was without doubt our best experience. Leon Barnes was our sales guy and he was 10 out of 5- very classy place- a great experience

GOOGLE
Chris Powers
Full Star Full Star Full Star Full Star Full Star
3-13-2020
Chris Powers

I just leased my second car from Jimmy Yu and Lexus of Watertown. As in the past, the buying process and customer service was excellent! If you are interested in buying or leasing a Lexus, I highly recommend them.

DEALERRATER
Chris & Janice Powers
Full Star Full Star Full Star Full Star Full Star
3-13-2020
Outstanding Buying Experience

I just leased my 2nd Lexus from Jimmy Yu and the Lexus of Watertown team. Their customer service and theoverall buying experience was outstanding. I highly recommend Lexus of Watertown if you interested in buying or leasing a Lexus.

CARS
Chris Powers
Full Star Full Star Full Star Full Star Full Star
3-13-2020
Outstanding customer service and buying experience

I just leased my 2nd Lexus from Jimmy Yu and the Lexus of Watertown team. Their customer service and theoverall buying experience was outstanding. I highly recommend Lexus of Watertown if you interested in buying or leasing a Lexus.

YELP
Keith R.
Full Star Full Star Full Star Full Star Full Star
3-12-2020

I recently purchased a Lexus NX F sport from Lexus of Watertown. Usso and Tom were my salespeople. Both salespeople were awesome and I would definitely buy another vehicle from them!!!

DEALERRATER
Keith
Full Star Full Star Full Star Full Star Full Star
3-12-2020
I just leased a 2020 Lexus NX. Usso and Tom were great...

I just leased a 2020 Lexus NX. Usso and Tom were great every step of the way. Will always get my Lexus vehicles at Lexus of Watertown!!

CARS
Keith
Full Star Full Star Full Star Full Star Full Star
3-12-2020
Great Dealership and Great salespeople!!

I recently purchased a Lexus NX F sport from Lexus of Watertown. Usso and Tom were my salespeople. Both salespeople were awesome and I would definitely buy another vehicle from them!!!

GOOGLE
Rebecca Beraldi
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Rebecca Beraldi

Always top-notch service! Great inventory, great pricing and a comfortable environment..... You can even get your nails done there while you wait!

GOOGLE
Juliano DaRosa
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Juliano DaRosa

I had a great experience with Ricari in the pre-owned section of Lexus of Watertown. He had great knowledge about my future vehicle and made me confident while I was test driving it. He was kind, well mannered, funny, personable, and could be trusted. I left with a great deal, a great car, and a great experience that will most likely lead to another trip for future vehicles! Thank you Ricari! You made the stressful process of buying a car easy and efficient. 110% recommend this place and Ricari! (They also cleaned the car really well and left me a full tank of gas!) ☺️☺️

GOOGLE
Deborah Cole
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Deborah Cole

This was the best car dealer experience I have had. Eliane Lisboa was helpful and professional every step of the way, going above and beyond to make everything work out seamlessly.

CARS
TG
Full Star Full Star Full Star Full Star Full Star
3-10-2020
TG from Peabody. MA

What a great experience I had at Lexus of Watertown with leasing my new 2020 Lexus GX! Tony Viveiros was an absolute pleasure to work with.

CARS
Deborah
Full Star Full Star Full Star Full Star Full Star
3-10-2020
Eliane Lisboa was an excellent salesperson.

I had a very good experience with eliane. She was friendly, knowledgeable, and helpful. I would work with her again. She went above and beyond.

DEALERRATER
Sz
Full Star Full Star Full Star Full Star Full Star
3-9-2020
The sales Tony Viveiros is very helpful. I did not...

The sales Tony Viveiros is very helpful. I did not schedule any appointment but he still helped tested IS and NX within one hour. Also he helped set up the vehicle and dropped my rental car. Very thoughtful service.

CARS
Vz
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Great experience. Thoughtful service.

Second time here. Did not schedule an appointment in ahead but respond very quickly. The people here is very helpful. also got a good deal.

GOOGLE
monica glynn
Full Star Full Star Full Star Full Star Full Star
3-7-2020
monica glynn

As an insurance agent I work with dealerships daily. My recent interaction with sales rep Ujwal Pradhananga really stood out from the rest so I wanted to take the time to write this review. Recently one of our clients purchased a car from Lexus of Watertown. I had the pleasure of working with Ujwal Pradhananga. He knew exactly what I needed in order for me to send back what he needed to get the car registered. I didn't have to call and say this or that is missing. He was prompt in getting the paperwork over to me. He took the time to confirm back to me he received all the documents needed. He clearly explained what he needed and by when so that the car would be all set for our client to pick up. He helped me to get in contact with the insured to verify coverages. He was professional, friendly and great to work with :)

CARGURUS
Cyclegal
Full Star Full Star Full Star Full Star Empty Star
3-6-2020

Dealer was good. Just one caveat, there wasn’t much explanation of the car offered. Features etc. Had to pry with questions.

GOOGLE
Alex Jowdy
Full Star Full Star Full Star Full Star Full Star
3-4-2020
Alex Jowdy

Ussa at Lexus of Watertown went above and beyond to make the car buying process easy for me. This is my 3rd car (2 leases, and now a purchase) at Lexus of Watertown and each time the process has exceeded my expectations. I took 3+months to decide what to do, and Ussa's approach to be there when i had questions, but no hard pressure sales, was exactly what i needed. I can't thank Ussa enough for spending the time to go over all the features at the end and to make sure I was comfortable with everything. And thanks to Alex in the finance department for fitting me in on my schedule and turning things around so quickly. You guys are awesome!

GOOGLE
Mike Murphy
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Mike Murphy

We drove from Albany, NY because Lexus of Watertown has pre-owned NX 300 inventory when the local dealership didn't. Son Lee was our sales person and he was patient, accommodating and knowledgeable. When the need arises in the future I wouldn't hesitate to go back and have Son take care of us.

YELP
Jen G.
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Jen G.

We worked with Barbara Goodman to purchase our new 2020 UX hybrid. We test-drove different brands and models and Barbara was great to go through all the features and help us decide which Lexus best fit our needs. By far the smoothest and most friendly sales process yet. Highly recommended!

DEALERRATER
jengray303
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Highly recommended! Great new car purchase experience

We worked with Barbara Goodman to purchase our new 2020 UX hybrid. We test-drove different brands and models and Barbara was great to go through all the features and help us decide which Lexus best fit our needs. By far the smoothest and most friendly sales process yet.

GOOGLE
Jen Cacciabaudo
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Jen Cacciabaudo

Highly recommended! We worked with Barbara Goodman to purchase our new 2020 UX hybrid. We test-drove different brands and models and Barbara was great to go through all the features and help us decide which Lexus best fit our needs. By far the smoothest and most friendly sales process yet.

CARS
jengray303
Full Star Full Star Full Star Full Star Full Star
3-3-2020
Great new car purchase experience

We worked with Barbara Goodman to purchase our new 2020 UX hybrid. We test-drove different brands and models and Barbara was great to go through all the features and help us decide which Lexus best fit our needs. By far the smoothest and most friendly sales process yet. Highly recommended!

DEALERRATER
maureen
Full Star Full Star Full Star Full Star Full Star
3-2-2020
Tony Viveiros made the experience FABULOUS

I love my new ES350 F Sport and the process of leasing it was a perfect experience - I recommend you ask to work with Tony Viveiros at Watertown Lexus - his knowledge and great personality made me feel like I was the only person he was dealing with - he took his time in making sure I was getting the car I wanted. He took his time with me when I picked up the car making sure I knew everything about it!

CARS
Mike
Full Star Full Star Full Star Full Star Full Star
3-2-2020
Son le

Son came in on his day off to get my car ready for me. So i wouldnt have to muss work. Alex the finance guy was great as well. Made sure i understood everything and talked me through all the steps.

CARGURUS
Steven
Full Star Full Star Full Star Full Star Full Star
3-1-2020

Great experience. We were treated with respect and Son the salesman was kind and great

GOOGLE
Rich Bucolo
Full Star Full Star Full Star Full Star Full Star
2-29-2020
Rich Bucolo

Great Experience at Lexus of Watertown purchasing a new Lexus ES 350 from Ujwal Pradhananga ( Ussa ). Going above and beyond answering all my questions, staying past close (twice) and working for me to be the best price vs 4 other Lexus Dealers. Ussa was very friendly, insightful and pleasant to work with at all times. Highly recommend him to get your next car!