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Testimonials

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Dennis Luchtefeld
Full Star Full Star Full Star Full Star Full Star
7-2-2020
Dennis Luchtefeld

Love my CPO Lexus I just picked up! 10/10!

DEALERRATER
Dr. Nick
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Great help from Tony and Alex

This IS300 is my fourth car from LoW. Tony Viveiros was extremely helpful, as he was with my previous car. Also, Alex in finance was extremely helpful too. See you guys again in three years' time!

CARS
Dr. Nick
Full Star Full Star Full Star Full Star Full Star
7-1-2020
Tony Viveiros at Lexus of Watertown.

This IS300 is my fourth car from LoW. As with the previous one, Tony was great! Helpful in every way. See you again in three years' time, Tony!

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alfonso Romano
Full Star Full Star Full Star Full Star Full Star
6-30-2020
alfonso Romano

Amanda and My were great in Service!!!

YELP
Jessica H.
Full Star Full Star Full Star Full Star Full Star
6-30-2020

I could not have had a more easy and enjoyable sales experience here. Ujwal Pradhananga ( Ussa ) was so amazing! Informative and not pushy at all. He walked me through the process, and then took time showing me every feature of my new car. Big thank you to Ussa, Jessica (the Sales Manager), and Alex in the finance department!

CARS
Jessica
Full Star Full Star Full Star Full Star Full Star
6-30-2020
Great experience at Lexus of Watertown

I could not have had a more easy and enjoyable sales experience here. Ujwal Pradhananga ( Ussa ) was so amazing! Informative and not pushy at all. He walked me through the process, and then took time showing me every feature of my new car. Big thank you to Ussa, Jessica (the Sales Manager), and Alex in the finance department!

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Seth Roy
Full Star Full Star Full Star Full Star Full Star
6-30-2020
Seth Roy

What a great dealership. Very professional, clean, and fast.

DEALERRATER
jhamermesh
Full Star Full Star Full Star Full Star Full Star
6-30-2020
Outstanding experience at Lexus of Watertown!

I could not have had a more easy and enjoyable sales experience here. Ujwal Pradhananga ( Ussa ) was so amazing! Informative and not pushy at all. He walked me through the process, and then took time showing me every feature of my new car. Big thank you to Ussa, Jessica (the Sales Manager), and Alex in the finance department!

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Jessica Hamermesh
Full Star Full Star Full Star Full Star Full Star
6-30-2020
Jessica Hamermesh

I could not have had a more easy and enjoyable sales experience here. Ujwal Pradhananga ( Ussa ) was so amazing! Informative and not pushy at all. He walked me through the process, and then took time showing me every feature of my new car. Big thank you to Ussa, Jessica (sales manager), and Alex in the finance department!

YAHOO
Jessica H.
Full Star Full Star Full Star Full Star Full Star
6-30-2020

I could not have had a more easy and enjoyable sales experience here. Ujwal Pradhananga ( Ussa ) was so amazing! Informative and not pushy at all. He walked me through the process, and then took... more

CARS
ktr
Full Star Full Star Full Star Full Star Full Star
6-29-2020
Great Experience

I bought a new car from Tony Viveiros. He made the process really easy from the minute I arrives. Great customer service. This is my second Lexus.

DEALERRATER
ktr
Full Star Full Star Full Star Full Star Full Star
6-29-2020
Buy your next car here

The best Service from Tony Viveros!!! Great Customer service! Informative! Patient! Awesome at his Job and made it easy for us to buy a car quickly. We bought the car within 2 hours and left the dealership very satisfied. I recommend him.

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Jodi Sittig
Full Star Full Star Full Star Full Star Full Star
6-28-2020
CARS
Rosy Perez
Full Star Full Star Full Star Full Star Full Star
6-28-2020
I give 5 stars to Ujwal "USA

Recently I bought a car from Lexus Watertown with the assistance of .Ujwal Pradhananga "USA" and he made the process very smooth and understandable. He was always available to answer my questions and I couldn't have asked for a better experience. I highly recommend coming here if you are looking to buy a lexus. Thank you again! Customer Service Quality of Repair Overall Facilities Buying Process Does recommend this dealer Shopped for a used car Did make a purchase

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Phi Lam
Full Star Full Star Full Star Full Star Full Star
6-27-2020
Phi Lam

Had a great experience with Ussa, he help me pick out a new 2020 lexus nx300h.

DEALERRATER
Joe
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Highly recommended! Knowledgeable and helpful staff,...

Highly recommended! Knowledgeable and helpful staff, without ever being pushy. Make your experience fast and easy. Wouldn't hurt you to ask for Leon Barnes, if looking for a new car. He'll be sure to make it an effortless and painless process, and genuinely ensures that you leave HAPPY!!

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Kadine Stephens
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Kadine Stephens

Recently I bought a car from Lexus Watertown with the assistance of Will Giron. This was my first time buying a car and he made the process very smooth and understandable. He was always available to answer my questions and I couldn't have asked for a better experience. I highly recommend coming here if you are looking to buy a lexus. Thank you again!

GOOGLE
Joe Abarno
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Joe Abarno

Always fast and friendly service. Leon Barnes is a great guy who goes the extra mile to make any buying experience, a pleasurable one

YELP
Mayte M.
Full Star Full Star Full Star Full Star Full Star
6-26-2020

This was my first time buying a car at a dealership. Sam the sales representative was very welcoming and made me feel at ease. My experience was superb. Definitely recommend anyone who looking for a Lexus to go to Watertown Lexus to purchase their vehicle. Thank you, Sam

YELP
Kadine S.
Full Star Full Star Full Star Full Star Full Star
6-26-2020

Recently I bought a car from Lexus Watertown with the assistance of Will Giron. This was my first time buying a car and he made the process very smooth and understandable. He was always available to answer my questions and I couldn't have asked for a better experience. I highly recommend coming here if you are looking to buy a lexus. Thank you again!

YELP
Joe G.
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Joe G.

Highly recommended! Knowledgeable and helpful staff, without ever being pushy. Make your experience fast and easy. Wouldn't hurt you to ask for Leon Barnes, if looking for a new car. He'll be sure to make it an effortless and painless process, and genuinely ensures that you leave HAPPY!!

CARS
William Giron
Full Star Full Star Full Star Full Star Full Star
6-26-2020
Great experience !!!

Recently I bought a car from Lexus Watertown with the assistance of Will Giron. This was my first time buying a car and he made the process very smooth and understandable. He was always available to answer my questions and I couldn't have asked for a better experience. I highly recommend coming here if you are looking to buy a lexus. Thank you again!

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Muhamed Magdy
Full Star Full Star Full Star Full Star Full Star
6-24-2020
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Tommy Amaya
Full Star Full Star Full Star Full Star Full Star
6-24-2020
Tommy Amaya

Leon Barnes was great in helping me find the Lexus I wanted. If you go to the Lexus in Watertown please ask for him. He helped me in every way to make sure I was able to purchase my car ! Thanks again Leon

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Erin Galloway
Full Star Full Star Full Star Full Star Full Star
6-23-2020
Erin Galloway

I just leased a car with Lexus Watertown. I had a great sales experience working with Will Giron. He is extremely knowledgeable about the technology and features of the car and spent a lot of time explaining all of this to me. He was very pleasant and patient. The financial paperwork process went very quick and smoothly thanks to Alex, in Finance dept. They have a relaxing waiting area for their customers. Thanks Lexus of Watertown!

DEALERRATER
bnuri81
Full Star Full Star Full Star Full Star Full Star
6-23-2020
The best Service from Tony Viveros!!! Great Customer...

The best Service from Tony Viveros!!! Great Customer service! Informative! Patient! Awesome at his Job and made it easy for us to pick up the right car. We bought the car within the day and left there on a timely manner and very satisfied. I recommend him.

CARS
Erin Galloway
Full Star Full Star Full Star Full Star Full Star
6-23-2020
Lexus of Watertown

I just leased a car with Lexus Watertown. I had a great sales experience working with Will Giron. He is extremely knowledgeable about the technology and features of the car and spent a lot of time explaining all of this to me. He was very pleasant and patient. The financial paperwork process went very quick and smoothly thanks to Alex, in Finance dept. They have a relaxing waiting area for their customers. Thanks Lexus of Watertown!

CARS
Tommy
Full Star Full Star Full Star Full Star Full Star
6-23-2020
Lexus NX300H

Leon Barnes is the man to go to at Lexus Watertown. Such a great help and always willing to answer any question . If you are looking to buy a car at this dealer ask for Leon

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Julio gt
Full Star Full Star Full Star Full Star Full Star
6-22-2020
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Michelle G.
Full Star Full Star Full Star Full Star Full Star
6-20-2020
Michelle G.

Leon B. is an awesome salesman. Go see him. Easy, painless and professional. Love Lexus

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Samuel Libenzon
Full Star Full Star Full Star Full Star Full Star
6-20-2020
Samuel Libenzon

Tony from Lexus Watertown and the general manager helped me get an amazing car at an amazing price with better customer service than I could ever imagine. I never write reviews but this was definitely a stand out experience and felt obligated to point anyone looking for their next car in the best direction.

YELP
J V.
Full Star Full Star Full Star Full Star Full Star
6-20-2020

Excellent experience. We were greeted very nicely when we entered the building and introduced to our salesman Brian. Brian was knowledgeable and based on a prior phone discussion, had a few cars ready for us to drive. We loved the first one we tested. The car was priced fairly and we didn't really "haggle" at all. George was the finance person we worked with and he was friendly and very efficient in explaining our options. Overall, really great experience and would highly recommend this dealer

CARS
Joe v
Full Star Full Star Full Star Full Star Full Star
6-20-2020
Excellent experience

Excellent experience. Friendly greeting when we entered the dealership. Introduced to salesman Brian who had already prepared a few cars to look at from our phone conversation. The first car we tested was the car we loved. It was priced fairly and really not a lot of need to “haggle”. Sat with George the finance person who efficiently brought us through the process of actually paying for the car. Overall great experience and would highly recommend this dealership!

CARS
Michelle
Full Star Full Star Full Star Full Star Full Star
6-19-2020
Professional and easy

Leon B. is the best - the sale was simple and he even drove the car to our house. Best dealership and nicely renovated showroom.

CARS
Kara Wilson
Full Star Full Star Full Star Full Star Full Star
6-17-2020
William was fantastic! He went above and beyond h

William was fantastic! He went above and beyond helping me purchase my car. I would recommend anyone looking for a car a Watertown Lexus to ask for Will!

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Kara Wilson
Full Star Full Star Full Star Full Star Full Star
6-17-2020
Kara Wilson

William was fantastic! He went above and beyond helping me purchase my car. I would recommend anyone looking for a car a Watertown Lexus to ask for Will!

GOOGLE
Mim Minichiello
Full Star Full Star Full Star Full Star Full Star
6-17-2020
Mim Minichiello

They take excellent care of my car (over 150k miles). Wouldn’t go anywhere else!

DEALERRATER
Mary C
Full Star Full Star Full Star Full Star Full Star
6-16-2020
I just picked up my new 2020 Lexus RX350 and I love it!!...

I just picked up my new 2020 Lexus RX350 and I love it!! I was so fortunate my salesperson was Ujwal “USSA” Pradhananga, he was exceptional!! He was thoughtful, informative and always immediately available when I called him or when I arrived at the showroom for an appointment. When I picked up my car today he spent an hour going over everything until I was comfortable. Great car, exceptional salesman, very happy customer!!

GOOGLE
Jim Chen
Full Star Full Star Full Star Full Star Full Star
6-16-2020
Jim Chen

Just brought two new Lexus from Lexus of Watertown, salesman jimmy yu really a good helper and everything work out so smoothly. I would highly recommend him to all of my friends and family for a new car purchase. Thank you jimmy.

GOOGLE
Shannon Argueta
Full Star Full Star Full Star Full Star Full Star
6-16-2020
Shannon Argueta

Great experience purchasing a new UX 250h at Lexus of Watertown, even during the pandemic as an essential worker in need of a new car I was able to get in a test drive multiple times and to make a purchase and quickly pick up my new car. Ussa was the sales rep who helped me out, he was super informative, not pushy, even when I changed my mind multiple times on the interior color I liked he was there to help me out. It was a major upgrade in customer service compared to Honda and Toyota where I also looked. Explained all the features since it was a major upgrade for me including a refresher when I picked up the car to take home. 1 day turnaround from purchase to pickup after registration which during the pandemic I was amazed. Can’t wait to come back and enjoy the amenities at the dealership (nail salon!).

CARS
Mary C
Full Star Full Star Full Star Full Star Full Star
6-16-2020
Lexus of Watertown

I just picked up my new 2020 Lexus RX350 and I love it!! I was so fortunate my salesperson was Ujwal “USSA” Pradhananga, he was exceptional!! He was thoughtful, informative and always immediately available when I called him or when I arrived at the showroom for an appointment. When I picked up my car today he spent an hour going over everything until I was comfortable. Great car, exceptional salesman, very happy customer!!

CARS
Byer
Full Star Full Star Full Star Full Star Full Star
6-16-2020
Great Service!

Great Service from Tony Viveros. Very patient, great customer service, very informative with us and made the buying service so easy. We ended it up buying the car on the first trip at the dealer. As many car dealerships make you stay there for hours, in the Watertown Lexus Dealership that was not the case. I totally recommend it. Very happy overall!!!!! Very satisfied!!! The best ever!!!

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Mary Cedorchuk
Full Star Full Star Full Star Full Star Full Star
6-16-2020
Mary Cedorchuk

I just picked up my new 2020 Lexus RX350 and I love it!! I was so fortunate my salesperson was Ujwal “USSA” Pradhananga, he was exceptional!! He was thoughtful, informative and always immediately available when I called him or when I arrived at the showroom for an appointment. When I picked up my car today he spent an hour going over everything until I was comfortable. Great car, exceptional salesman, very happy customer!!

CARS
Shannon
Full Star Full Star Full Star Full Star Full Star
6-15-2020
New UX 250h purchase

Great experience purchasing a new UX 250h at Lexus of Watertown, even during the pandemic as an essential worker in need of a new car I was able to get in a test drive multiple times and to make a purchase and quickly pick up my new car. Ussa was the sales rep who helped me out, he was super informative, not pushy, even when I changed my mind multiple times on the interior color I liked he was there to help me out. It was a major upgrade in customer service compared to Honda and Toyota where I also looked. Explained all the features since it was a major upgrade for me including a refresher when I picked up the car to take home. 1 day turnaround from purchase to pickup after registration which during the pandemic I was amazed. Can’t wait to come back and enjoy the amenities at the dealership (nail salon!).