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SERVICE DEPARTMENT

Our Location

Lexus of Watertown
330 Arsenal St
Watertown, MA 02472

Service: 888-601-4798
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

Lexus of Watertown Car Wash : Open by Appointment - 888-601-4798
Lexus of Watertown Car Wash

Open by Appointment - 888-601-4798

All Lexus vehicles are eligible for a free car wash at Lexus of Watertown. Currently, we are limiting 2 customers per hour for the safety of our staff and customers.


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A/C SYSTEM TUNE UP : SAVE! $40.00
A/C SYSTEM TUNE UP

SAVE! $40.00

$159.95 ORIGINALLY $ 199.95 SAVE! $40.00. Diagnostic check, recharge /ac system with Freon, check for leaks clean condenser. SEE OFFER FOR DETAILS

OFFER VALID 8/01/20 THROUGH 8/31/20

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THREE STAR SPIFF! : FOR ANY 30,60,90,120K SERVICE PERFORMED ON YOUR LEXUS
THREE STAR SPIFF!

FOR ANY 30,60,90,120K SERVICE PERFORMED ON YOUR LEXUS

- Hand wash and towel dry * Wipeout door jambs - Detail wheels and shine tires * Clean windows inside and out - Thorough vacuum * Quick spray wax on the exterior

VALUE $ 45.00 OFFER VALID 8/01/20 THROUGH 8/31/20

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SATURDAY ONLY SERVICE SPECIAL : $50.00 OFF ANY BRAKE REPLACEMENT SERVICE PER AXLE
SATURDAY ONLY SERVICE SPECIAL

$50.00 OFF ANY BRAKE REPLACEMENT SERVICE PER AXLE

OFFER VALID 8/01/20 THROUGH 8/31/20

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INTRODUCING THE LEGENDS CLUB : GET 10% OFF ANY SERVICE FOR YOUR 10 YEAR OR OLDER LEXUS MAX DISC
INTRODUCING THE LEGENDS CLUB

GET 10% OFF ANY SERVICE FOR YOUR 10 YEAR OR OLDER LEXUS MAX DISC

STAY TUNED FOR FURTHER SPECIALS COMING IN THE MONTHS AHEAD!

OFFER VALID 8/01/20 THROUGH 8/31/20

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Complimentary Service Pick-Up and Drop-Off
Complimentary Service Pick-Up and Drop-Off

Let us pick up your vehicle free of charge and leave a cleaned and sanitized loaner at your home. We can maintain your vehicle, clean and sanitize it and deliver it back to you at no extra cost.

Schedule your Pick-Up Service! Click Here!


Service: 888-601-4798

First Responders & Healthcare Personnel  : Save 18% OFF Your Next Service
First Responders & Healthcare Personnel

Save 18% OFF Your Next Service

Lexus of Watertown wants to show our appreciation towards all first responders and healthcare personnel during COVID-19. Thank you!

Not to be combined with any other offers. Expiration date: 08/31/2020. Valid only at Lexus of Watertown. Excludes Tires.

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$50 OFF PER AXLE FOR BRAKE SERVICE : $50 OFF Replace Brake Pads & Resurface or Replace Brake Discs
$50 OFF PER AXLE FOR BRAKE SERVICE

$50 OFF Replace Brake Pads & Resurface or Replace Brake Discs

Not to be combined with any other offers. Valid only at Lexus of Watertown. To be used on Lexus vehicles only.

Expiration date: 08/31/2020

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HIGH MILEAGE SPECIAL : get 15% off your next service visit! Maximum discount is $250
HIGH MILEAGE SPECIAL

get 15% off your next service visit! Maximum discount is $250

Does your Lexus have over 100K miles? If so, get 15% off your next service visit! Maximum discount is $250

Not to be combined with any other offers. Expiration date: 08/31/2020. Valid only at Lexus of Watertown. To be used on Lexus vehicles only.

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Spring / Summer In A/C Cabin Air Service : $50.00 Savings
Spring / Summer In A/C Cabin Air Service

$50.00 Savings

TEST A/C SYSTEM, REPLACE IN-CABIN AIR FILTER, PERFORM A/C DISINFECTING AND CLEANING TO PREVENT MUSTY ODOR, PROVIDE CLEAN AIR AND EFFICIENT COOLING

Not to be combined with any other offers. Expiration date: 08/31/2020. Valid only at Lexus of Watertown. To be used on Lexus vehicles only. Regular Price: $221.65 Sale Price: $171.65 Equals to a $50.00 Savings

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REPLACE 4 TIRES TO QUALIFY FOR A $69.95 ALIGNMENT : $69.95
REPLACE 4 TIRES TO QUALIFY FOR A $69.95 ALIGNMENT

$69.95

Not to be combined with any other offers. Valid only at Lexus of Watertown. To be used on Lexus vehicles only.

Expiration date: 08/31/2020

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Interior Detail and Sanitation Service : $219.00
Interior Detail and Sanitation Service

$219.00

Carry out a complete detail cleaning, disinfecting and sanitation treatment of your vehicle interior.

Not to be combined with any other offers. Expiration date: 08/31/2020 Lexus vehicles only.

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DIAGNOSTIC SPECIAL : $35 OFF!
DIAGNOSTIC SPECIAL

$35 OFF!

Service includes: Multipoint inspection, interrogation of fault memory with fault overview.

Not to be combined with any other offers. Expiration date: 08/31/2020.Valid only at Lexus of Watertown. To be used on Lexus vehicles only.

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LEXUS OF WATERTOWN RECALL DEPARTMENT : Affected By A Recall?
LEXUS OF WATERTOWN RECALL DEPARTMENT

Affected By A Recall?

Call Your Dedicated recall Support line to schedule and verify parts availability.

Expiration date: 08/31/2020

Check Now

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BATTERY REPLACEMENT : $35 OFF!
BATTERY REPLACEMENT

$35 OFF!

Service includes: Replacement of the old battery with an Original Lexus Battery. Service specialists register the new battery in the vehicle so you can rest assured that all battery-dependent comfort functions are fully restored. Environmentally-friendly disposal of old battery.

Not to be combined with any other offers. Expiration date: 08/31/2020 Lexus vehicles only.

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Nitrogen Tire Inflation Service : $49.95 Plus One year of Road Hazard Coverage
Nitrogen Tire Inflation Service

$49.95 Plus One year of Road Hazard Coverage

Maintain tire pressure, improve fuel economy, increase tire life.

Expiration date: 08/31/2020

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Cabin Air Filter : $99.95
Cabin Air Filter

$99.95

Keep interior of vehicle air clean by removing pollen, dust, mold spores, smoke, dust, soot and smog.

(Most Models) $99.95, ask service advisor for details. Expiration date: 08/31/2020

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$40 OFF ALL WHEEL DRIVE SERVICE : $40 OFF
$40 OFF ALL WHEEL DRIVE SERVICE

$40 OFF

Not to be combined with any other offers .Valid only at Lexus of Watertown. To be used on Lexus vehicles only.

Expiration date: 08/31/2020

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POTHOLE SPECIAL : WAS: $345 - NOW: $199.95
POTHOLE SPECIAL

WAS: $345 - NOW: $199.95

Service includes 4 wheel alignment, balance of all tires and rotate if applicable. Plus: FREE multipoint inspection, top off all fluid levels and tire pressures.

Not to be combined with any other offers. Expiration date: 08/31/2020 Valid only at Lexus of Watertown. To be used on Lexus vehicles only.

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$25 OFF WHEN YOU REPLACE ALL ENGINE BELTS : $25 OFF
$25 OFF WHEN YOU REPLACE ALL ENGINE BELTS

$25 OFF

Not to be combined with any other offers. Valid only at Lexus of Watertown. To be used on Lexus vehicles only.

Expiration date: 08/31/2020

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Meet Our Service Staff

Service Manager AMANDA  CARR
X
(617) 393-1196
Service Manager
AMANDA CARR
Service Consultant LUIS  GONZALEZ
X
(617) 393-1000
Service Consultant
LUIS GONZALEZ
Service Client Relations RICH  MACMILLAN
X
(617) 393-1000
Service Client Relations
RICH MACMILLAN
Service Consultant MARIA  LASKARIS
X
(617) 393-1190
Service Consultant
MARIA LASKARIS
Service Consultant KIMBERLY  TROTT
X
(617) 393-1186
Service Consultant
KIMBERLY TROTT
Service Consultant MARIEL  BURGOS
X
(617) 393-1156
Service Consultant
MARIEL BURGOS
Service Consultant MY  PHAN
X
(617) 393-1191
Service Consultant
MY PHAN
Service Consultant NICOLE  FISHER
X
(617) 393-1185
Service Consultant
NICOLE FISHER
Service Consultant TAISHA  DANIEL
X
(617) 393-1100
Service Consultant
TAISHA DANIEL
Service Consultant THOMAS  COCUZZO
X
(617) 393-1188
Service Consultant
THOMAS COCUZZO
Valet Manager MICHAEL  GABRIEL
X
Valet Manager
MICHAEL GABRIEL
Shop Foreman PAUL  MEDEIROS
X
Shop Foreman
PAUL MEDEIROS
Service Consultant REMINGTON  CHANG
X
(617) 393-1000
Service Consultant
REMINGTON CHANG

Contact Information


Phenomenal experience at Lexus of Watertown! Leon Barnes was very knowledgeable, and happily answered all of our car buying questions. If you are looking for information without feeling pushed towards a particular vehicle, I highly recommend going to Leon. He will listen to your requests and try to...

- Majed Valad Beigi, GOOGLE

Herb and Christine helped me purchase my first new car! They were so helpful and patient with all the things I had to learn as a first time buyer. Definitely recommend this place.

- Lily Currao, GOOGLE

My dealer was Leon Barnes. It was my first car, he was very patient and explain everything to me. The process was Easy and Painless. My father had introduced a few friend to him.

- Krystal, CARS

Recently purchased a Lexus, and Herb Kunins was our sales consultant. We could not of asked for a better salesman. He did a great job and was more thorough than any other salesman we have ever had. We consider him our friend now and will only be going back to Lexus of Watertown. Thank you Herb!

- Boston Wicked, GOOGLE

This review is for William Giron at Lexus of Watertown. I can’t express enough how impressed I am with William’s professionalism and helping find the perfect vehicle that best fits my needs as a consumer. I went to so many different dealers, test drives, and headaches, before I reached Lexus of...

- cstig.2011, DEALERRATER

This review is for William Giron at Lexus of Watertown. I can't express enough how impressed I am with William's professionalism and helping find the perfect vehicle that best fits my needs as a consumer. I went to so many different dealers, test drives, and headaches, before I reached Lexus of...

- Carla S., YELP

This review is for William Giron at Lexus of Watertown. I can’t express enough how impressed I am with William’s professionalism and helping find the perfect vehicle that best fits my needs as a consumer. I went to so many different dealers, test drives, and headaches, before I reached Lexus of...

- Carla Stigliano, GOOGLE

Everyone we met at the dealership was friendly and helpful. The sale person, Tony Viveiros, went his way to insure that we found a vehicle had the options that we wanted. So we bought it.

- Donald Miller, CARS

This review is for William Giron at Lexus of Watertown. I can't express enough how impressed I am with William's professionalism and helping find the perfect vehicle that best fits my needs as a... more

- Carla S., YAHOO

I never write reviews, but I need to share my experience! Lexus of Watertown was the best experience as far a customer service, care, and competency I have seen in any industry in very long time. This team goes above and beyond any expectation I had. You must book an appointment with Ussa if you...

- Ann Tano, GOOGLE

This review is for William Giron at Lexus of Watertown. I can’t express enough how impressed I am with William’s professionalism and helping find the perfect vehicle that best fits my needs as a consumer. I went to so many different dealers, test drives, and headaches, before I reached Lexus of...

- Carla Stigliano, CARS

Leon Barnes was great. Made the buying process at Lexus of Watertown super easy and was very helpful even though I was under a time crunch and working with him from out of state. Highly recommended!

- Sophie D., YAHOO

We just leased a car for the first time and Lexus of Watertown made the experience so easy! Our salesperson was Tony Viveiros and he was terrific to work with, as was his manager Garvin. He was extremely positive, honest, and made the process nice from start to finish. We are so happy with our new...

- Brian, CARS

Just purchased a 2020 RX350 and had the best sales rep Ussa! He listened to what I was looking for and showed me exactly what I was looking for! Very personable, professional and knowledgeable! He took the experience of purchasing a new vehicle to a whole new level of w cells to customer service!

- Cheryl Baker, GOOGLE

I just leased a new Lexus NX 300 from Lexus of Watertown and had nothing but an outstanding experience. My salesman William Giron was very knowledgeable and provided a seamless purchase experience! Thank you for everything William and the Lexus of Watertown staff.

- Matthew S., YELP

Leon Barnes was great. Made the buying process at Lexus of Watertown super easy and was very helpful even though I was under a time crunch and working with him from out of state. Highly recommended!

- Sophie D., YELP

First I will thanks the help from Ujwal Pradhananga, he is a responsible saleman. I make a good decision to buy a correct car under the guidance of Ujwal. Firstly, he is so patient and dedicated to his customer and feeling. Secondly, he gave me a full training about how to control this new car, I...

- Dongjie Chen, DEALERRATER

I just leased a new Lexus NX 300 from Lexus of Watertown and had nothing but an outstanding experience. My salesman William Giron was very knowledgeable and provided a seamless purchase experience! Thank you for everything William and the Lexus of Watertown staff.

- Matthew Surette, GOOGLE

Lexus of Watertown helped make the process of leasing a new car so easy. We were deciding between two models, the NX and UX, and Watertown had a great selection to choose from. Our salesperson Tony was fantastic in pointing out the nuances and gave us plenty of time to test drive each. All of the...

- B from Wellesley, DEALERRATER

I had a wonderful experience at this dealership. From the time I walked in to the financing and tutorial, everything went really smoothly. I would like to thank Ujwal who really went out of his way to take the time to teach me the features of the car. All in all a great experience.

- Karen Abdool, GOOGLE

Our car buying experience was painless and amazing . Leon was our sales person who was so so helpful, gave us a excellent deal on my new Lexus SUV. Very knowledgeable answered and even gave us all the information regarding the car, as all this technology is so foreign to me . I would definitely...

- Sharmila Patel, GOOGLE

Great place to go buy a car helped from the moment we walked in to receiving the car. Ujwal Pradhananga Was great with everything great service.

- j.velasquez1996, DEALERRATER

In a matter of a few hours I traded a Prius for a UX205h. It was an exemplary experience managed by Ussa Pradhananga, who was knowledgeable about the product, supportive of my perceived needs, and highly effective in getting me oriented to the high-tech aspects of this vehicle. The dealership is...

- Ron, DEALERRATER

In a matter of a few hours I traded a Prius for a UX205h. It was an exemplary experience managed by Ussa Pradhananga, who was knowledgeable about the product, supportive of my perceived needs, and highly effective in getting me oriented to the high-tech aspects of this vehicle. The dealership is...

- Ron, CARS

First I will thanks the help from Ujwal Pradhananga, he is a responsible saleman. I make a good decision to buy a correct car under the guidance of Ujwal. Firstly, he is so patient and dedicated to his customer and feeling. Secondly, he gave me a full training about how to control this new car, I...

- Dongjie Chen, GOOGLE

First I will thanks the help from Ujwal Pradhananga, he is a responsible saleman. I make a good decision to buy a correct car under the guidance of Ujwal. Firstly, he is so patient and dedicated to his customer and feeling. Secondly, he gave me a full training about how to control this new car, I...

- Dongjie Chen, CARS

First I will thanks the help from Ujwal Pradhananga, he is a responsible saleman. I make a good decision to buy a correct car under the guidance of Ujwal. Firstly, he is so patient and dedicated to his customer and feeling. Secondly, he gave me a full training about how to control this new car, I...

- Dongjie C., YELP

My entire purchase was handled without leaving home. Had 2 test drives here, thanks to the efforts of my salesman, Tony Viveiros. He was so gracious in bringing me the second car because he was sure it was the right car for me. And it is! I purchased my RX350 from home , all this in just a few...

- Jweymouth, DEALERRATER

Wow, I called Lexus of Watertown less than a week ago and I already have. My 2015=RX350 in my driveway ready to go! All thanks to the hard work of Tony V. Tony is so patient as I tried to decide whether to lease or buy. He brought me 2 cars to test drive and the second car was the winner. The best...

- Jackie W., CARS

I’ve dealt with Tony on two leases now and have never dealt with anyone better and I am 68! I hope he is always there ! He is a perfect example of the excellence of Lexus of Watertown !

- Ron C, CARS

Just purchased a 2020 RX350 and I was very happy with the process. Everything was agreed via email with no pressure and today when I picked up the car Tony Viveiros was right on point. Very polite, very helpful an saved me a ton of time. He answers my texts and he'll be available with any questions...

- Angelo Mendola, GOOGLE

Very happy with my new purchase of a 2020 RX350. Everyone from the Sales Manager to the finance manager were helpful, direct and did not waste any of my time. When I picked up the car today, Tony Viveiros was there to greet me, showed me all features of the car and he saved me ton of time. He has...

- Angelo, CARS

I picked up my new 2020 Rx350 and the whole process has been surprisingly painless and easy to go through. Jessica Sudeall was great. We agreed on everything without even me had to go into the dealership and spend hours since I already knew that is the car I wanted. Catherine the finance manager...

- Angelo, DEALERRATER

This is my second purchase at the Lexus dealership. My salesperson was Will Giron, who is a very pleasant person to talk to. First, he is always talking with a smile and has a friendly attitude. He listens very well to what you are looking for and he makes my purchase very fast and smooth. He...

- Dao Ha, DEALERRATER

This is my second purchase at the Lexus dealership. My salesperson was Will Giron, who is a very pleasant person to talk to. First, he is always talking with a smile and has a friendly attitude. He listens very well to what you are looking for and he makes my purchase very fast and smooth. He...

- Dao H., YELP

This is my second purchase at the Lexus dealership. My salesperson was Will Giron, who is a very pleasant person to talk to. First, he is always talking with a smile and has a friendly attitude. He listens very well to what you are looking for and he makes my purchase very fast and smooth. He...

- Dao Ha, GOOGLE

This is my second purchase at the Lexus dealership. My salesperson was Will Giron, who is a very pleasant person to talk to. First, he is always talking with a smile and has a friendly attitude. He listens very well to what you are looking for and he makes my purchase very fast and smooth. He...

- Dao Ha, CARS

Our experience with Ujwa "Ussa" and Watertown Lexus was nothing short of exceptional. This was our first experience with this Lexus dealership.( After past disapointments with another in CT) Ussa and the team there went above and beyond to get us our new Lexus and We love it! Thank you Lexus of...

- deborah.lowe107, DEALERRATER

Our experience with Ujwa "Ussa" and Watertown Lexus was nothing short of exceptional. This was our first experience with this Lexus dealership.( After past disapointments with another in CT) Ussa and the team there went above and beyond to get us our new Lexus and We love it! Thank you Lexus of...

- Deborah L., YELP

Our experience with Ujwa "Ussa" and Watertown Lexus was nothing short of exceptional. This was our first experience with this Lexus dealership.( After past disapointments with another in CT) Ussa and the team there went above and beyond to get us our new Lexus and We love it! Thank you Lexus of...

- Deborah Lowe, GOOGLE

Our experience with Ujwa "Ussa" and Watertown Lexus was nothing short of exceptional. This was our first experience with this Lexus dealership.( After past disapointments with another in CT) Ussa and the team there went above and beyond to get us our new Lexus and We love it! Thank you Lexus of...

- Deb L., CARS
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