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Lexus of Watertown Coronavirus Information & FAQ
Your Health is Priority #1.

During these uncertain times, we know that you must have a lot of questions. At Lexus of Watertown, we're trying to answer as many as we can to help keep you informed of your car-buying and -servicing options. We hope you'll find this information about how we're operating during the COVID-19 outbreak useful. If there's anything we can help you with, please don't hesitate to reach out to our Lexus dealership in Watertown, MA, at your earliest convenience.

Is Lexus of Watertown Open Right Now?

Our business is operating a bit differently, as the Lexus of Watertown showroom is available by appointment only to ensure your safety.  

We are doing this in accordance with the stay-at-home advisory for the state of Massachusetts. However, while you can't come directly to our dealership for new and used Lexus sales, we can still come to you! You're welcome to contact Lexus of Watertown via email, or you can give us a call at (888) 677-9785. We'll bring the car-buying experience to you, with an at-home test-drive or at-home delivery.

Can I Buy a Car from Lexus of Watertown Right Now? 

While our showroom may be open by appointment only, our website, like our phone lines and inboxes, will always be open. Lexus of Watertown is committed to serving the local Watertown community any way we can during this pandemic, so we're making it easier than ever to upgrade to a new car while practicing recommended social distancing techniques. If you're interested in buying a new Lexus or used car for sale right now, we encourage you to make an appointment for us to deliver a vehicle right to your door. Whether you're interested in buying or leasing a new Lexus, you'll get peace of mind knowing we'll deliver it to you for a test-drive or after the purchase.

If you choose to have a car delivered to you, know that all of our vehicles are properly cleaned and sanitized per the guidelines we've received from local authorities. Our staff is trained on the best practices for social distancing to ensure every interaction is safe.

Are Car Dealerships Essential in Massachusetts?

Since auto repair shops are essential businesses in Massachusetts, Lexus of Watertown is open and accepting service appointments right now.

Our Greater Boston service center is fully staffed and ready to tend to all your routine and critical auto repair essentials. We're also now open on Saturdays from 7 a.m. to noon to better tend to your maintenance needs.

Is Lexus of Watertown Open for Service?

Yes, Lexus of Watertown is open for service. Auto repair shops are essential businesses, so we will continue to remain open unless instructed differently by authorities.

Whether your check engine light is on or you simply want to take care of routine maintenance, you can trust our Lexus service center in Watertown, MA, for reliable auto repairs nearby. We can take care of Lexus oil changes, brake repairs, battery replacements and more! Plus, we're making it easier than ever to get the quality car repairs you need because we'll come to you. We're currently offering complimentary service pick-up and delivery if you'd prefer that we come to you and to allow for safe social distancing. If you'd like to schedule a service appointment or learn about the current Lexus of Watertown hours, just give us a call at (877) 424-8928.

Does Lexus of Watertown Deliver?

Yes, Lexus of Watertown is happy to deliver to you.

To protect both our customers and our employees, the entire team at Lexus of Watertown is practicing safe social distancing. However, we are working and we're ready to tend to all your Lexus sales and service needs. If you're interested in buying a vehicle from us, our team would be happy to bring you the car or SUV you've been eying so you can take a test-drive. If you'd then like to buy the car, we'll talk to you about our new Lexus specials so we can get you behind the wheel as soon as possible.

What Are the New Lexus of Watertown Sanitation Measures?  

Here at Lexus of Watertown, there's nothing more important to us than the health and safety of our customers and employees. In addition to our regular cleaning schedule, we are taking steps to protect our community, including:

  • Increasing the number of times our dealership is cleaned daily.
  • Sanitizing high-touch areas frequently, including door handles, chairs, desks and phones.
  • Disinfecting our vehicles before and after test-drives, including high-touch areas like door handles, key fobs, steering wheels and gear shifts.
  • Ensuring that all our employees are washing their hands frequently and using hand sanitizer in between washings. 
  • Instructing any employee who does not feel well or is experiencing symptoms to stay home from work, and encouraging customers who do not feel well to reschedule their appointments or speak with us remotely.
  • Postponing any business-related travel, including meetings and vendor visits. 

How Should I Clean My Car to Prevent Coronavirus? 

If you're using your car for errands like grocery store runs or any other purpose, it's important to sanitize it frequently to prevent the spread of coronavirus. Not sure how to disinfect your car? We recommend the following measures:

  • Wash your hands; put on disposable gloves (if available) before you begin sanitizing your car.
  • Use a mild dish soap or other common household disinfectants to scrub high-touch areas like the dashboard, steering wheel, touchscreens and door handles.
  • If you have space and supplies, consider keeping disinfecting wipes in your car for more frequent wipe downs.
  • Not sure how to clean leather seats in a car? You can use any type of leather cleaner. Be sure to use a microfiber cloth to avoid scratching the leather!

Please contact Lexus of Watertown if you have any other questions about the best practices we have in place to combat coronavirus, or about the services we can offer you during this pandemic. We're committed to serving the Watertown community any way we can!

Contact Information


Sales Hours

888-677-9785

Service Hours

888-601-4798

Parts Hours